With order management, we offer you a total processing solution - from the offer to the invoice and credit note. With the connection of the requirements planning, procurement and production processes are clearly displayed and various options for calculating the delivery date are offered.
Various models such as customer and item-specific discounts, surcharges and other extras can be included in the calculation for pricing. In order to provide you with the best possible support in setting prices, you can calculate the prices of your articles from your production data or check the existing calculation. The order management can support you with the export and offers functions which facilitate customs clearance.
After processing, it is easy to print receipts, including the automatic or interactive sending of signed receipts by email. The adaptation of the forms to your individual needs is possible at any time. As an alternative, orders and invoices can be transferred using the EDIFACT interface.
Planning tailored to your needs
The functions of the requirements planning can largely be addressed from the order management, thus careful and effortless planning can be guaranteed. If prompt processing is to be ensured, extensive prefabrication can be achieved via framework orders.
Various interfaces are integrated for transferring the receipt data to accounting systems, including those for DATEV®. Overdue invoices can be tracked with the dunning system. A connection for Shopware® allows the seamless processing of orders and the use of uniform data for articles and customers.
In contact with the customer, you are supported by the TAPI * interface in that you can, for example, automatically display the caller's customer data record. A parcel interface is integrated to organize shipping with DHL®. Kolibri integrates a convenient checkout function for a shop.
* TAPI Telephony Application Programming Interface © Microsoft